Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!
As a Hire Desk Manager, you will run and lead a team of Hire Controllers to ensure the smooth day to day running of your hire desk, catering to the every need of our customers. You will meet budgeted targets and expectations, with overall responsibility for people and process management, ensuring improvements in customer service, performance and productivity for the team and monitoring KPIs to ensure operational excellence at all times.
What you’ll need:
Essential Skills
Proven ability to motivate and manage a large team demonstrating influencing and persuasive skills, gaining buy in from stakeholders
Demonstrable strong coaching and development skills
Previous management experience gained in a similar setting
Capable of developing strong relationships internally and externally
Track record of delivering high levels of customer service to internal and external customers.
Flexibility in all areas of the role
Computer literate including Microsoft Office i.e. Excel, Outlook, etc
Ability to support your business unit/team to deliver our ESG Strategy – Decade to Deliver.
Desirable
Experience of working within the hire industry
Able to demonstrate success/improvement in areas of department results and performance
What we offer:
26 days holiday (plus bank holidays)
Life assurance
Pension Scheme
95% discount on our products
Employee recognition programmes
Plus other Salary Extras/Discounts
Our Career Line of Sight programme will ensure you receive the training and support to help you be the best that you can be in your role and will encourage you to pursue your career aspirations.
Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.
Please be aware that some roles within The Speedy Group UK&I may require one or more of the following - DBS, Credit, Security Clearance or Health & Safety Check.
The Speedy Group is an equal opportunity employer where we embrace diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
