Are you ready to lead a dynamic team in shaping the future of global learning? Are you passionate about creating impactful learning experiences that resonate across borders? Do you thrive in a fast-paced environment where innovation and collaboration are key? If so, we have an exciting opportunity for you! We are seeking a talented Global Learning Team Manager to join our vibrant team in London.
Global Learning Team Manager Duties:
* Reviewing, monitoring and approving our Accredited Training Partners (ATPs) as well as using our internal software to keep up to date records of ATPs.
* Arranging and supporting quarterly ATP Forum.
* Liaising with ATPs and candidates about queries on ATPs, exams and eligibilities.
* Reviewing and approving our Test Centres as well as using our internal software to keep up to date records.
* Selecting Test Centres for audit, undertaking audits and virtual inspections, and maintaining a record of all audits and inspections.
* Managing the email inboxes in relation to ATPs and Test Centres
Global Learning Team Manager Requirements:
* Strong organisation and time management skills, with the ability to prioritise your own workload and work independently.
* Good interpersonal skills; you will be liaising with external stakeholders and candidates at all levels.
* Judgement skills - the ability to review documentation against relevant criteria and make a judgment on whether the criteria have been met.
* Good grammar, spelling, drafting and writing ability.
* Strong IT skills - word, excel, and familiarity with databases.
* Attention to detail and able to work to deadlines.
* As a minimum, A level or level 3 qualification or equivalent level of education.
* 2+ years' experience in a professional role involving quality assurance and customer service
Global Learning Team Manager Benefits:
* �30,000pa to �33,000pa, depending on your skills
* 7�% company pension contribution into a personal pension, in addition to your own contribution of 1�% via salary exchange
* Life insurance and income protection insurance
* A Wellness Allowance of up to �30 a month
* 26 days leave per annum (which includes the institute closing for three days between Christmas and New Year).
* A travel allowance after passing probation which has a minimum value of �2,500 per annum
* Hybrid working arrangements.
Meet the Organisation: Who We Are and What We Do
We value the contribution that employees with different views and experience bring to the Institute and are committed to promoting equality, inclusion and diversity. We hope to receive applications from a wide range of talented people irrespective of their race, religion or belief, gender, age, gender identity, neurodiversity, disability, sexual orientation, ethnic origin, political belief, social class, relationship status or caring responsibilities.
The Chartered Institute for Securities & Investment is the leading professional body for securities, investment, wealth and financial planning professionals. Formed in 1992 by London Stock Exchange practitioners, we have a global community, which aims to promote high standards of competence and integrity to more than 40,000 members in 116 countries. We are also the main examining body for the sector, offering our internationally recognised exams globally.
Its purpose is "To champion lifelong learning and integrity, raising individual standards of knowledge, skills and behaviour globally to enhanc
