Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!Speedy Hire is a leading provider of equipment hire, sales and services to a broad array of building and construction customers, including 85% of the top contractors in the UK. We have 200 depots across the UK and Ireland, employing circa 3,500 colleagues.Speedy is embarking on an ambitious 5 year transformation programme, “Velocity”, which will drive substantial growth and operational efficiency improvements into the business. This programme is underpinned by the effective use of digital technology and data to improve customer experience, automate internal operations and drive top line growth.As we embark on this Transformation programme, we are building a Product management function at Speedy which will spearhead the change within the organisation and drive a new way of delivering value from technology.As the Senior Design Manager for Speedy, you’ll be managing a team of designers that support our product squads delivering Speedy’s Velocity transformation strategy. Our Velocity transformation covers all aspects of Speedy’s business, from logistics and fulfilment optimisation experiences supporting our drivers and depots, through to our website and app and the tools our colleagues use to serve our customers. You’ll be a champion for design and passionate about embedding best-practice design principles into our ways of working.As a cross-functional teammate• Collaboratively approach the work, emphasising lean UX, design systems and design thinking principles.• Learn, plan and prioritise yours and your teams’ areas of focus and approach in coordination with the wider team.• Contribute to a growing team delivering end-to-end product experiences for both customers and colleagues.As a design practitioner• Analyse products, conduct competitor and comparator analysis, review existing journeys and features and explore ways of improving and innovating our experiences.• Understand user mindsets, motivations, and expectations. Contribute to mapping experiences, journeys and flows, to help us unearth and prioritise pain points and opportunities.• Work with your team to generate and prioritise ideas. Take the lead in planning and facilitating co-creation sprints and workshops.• Develop loose ideas into concepts. Work with your design team and squads to evolve and prioritise those concepts.• Support the team to use a variety of testing approaches and techniques. Measure experiments. Abandon unsuccessful concepts and evolve successful ones.• Design new components, patterns, layouts, flows and interactions which will feed back into our design system and component library.As the Senior Leader of the Product Design team:• Embrace a growth mindset, demonstrate the courage to fail, lean into learning through close collaboration with team members to always be growing in your approach, process, and output.• Collaborate with the team on bigger picture, end-to-end thinking, such as evolving our design system and customer and colleague understanding.• Line manages 2-3 UX&UI designers, providing coaching, mentoring, development and team leadership.We welcome applications from people are able to:• Demonstrate great end-to-end product design competencies across various stages of the software delivery lifecycle. You'll have experience working on multiple features and iterations, possibly across different products and in multiple industries as a product designer.• Experience of designing accessible, inclusive user interfaces and an understanding of the challenges of designing for a diverse audience• You will have designed both customer and colleague facing product experiences. Ecommerce experience is a plus.• Possess a flexible, motivated, experimental and collaborative mindset. The work can be fast-paced, and you should be comfortable with ambiguity, testing and continuous discovery.• Exhibit a desire to learn and refine your craft. You’ll be surrounded by talented designers, product managers, business analysts, engineers, etc. where knowledge-sharing and learning from each other helps us all improve.• Wed like to see a portfolio which helps us understand your Product Design approach and experience. Ideally the portfolio would tell us about the approach you took and what you learned, rather than only showcasing final designs.What to expect from our interview process• Portfolio intro with one of our Senior Product Managers and Head of Ecommerce• Team interview digging deeper into a case study, sharing your experience collaborating with Tech and Product, and Design peers• Leadership Q&A with our Product Director & Marketing DirectorWays of workingWe offer hybrid working. You’ll be in the office once a fortnight, so you will need to be based in the UK. For the times that you’re in the office we are based between Liverpool and Manchester, close to Haydock racecourse.What we offer:Monthly cash car allowance or company carDiscretionary bonus schemeHealth CoverLife assurancePension Scheme26 days holiday (plus bank holidays)Free onsite parking Canteen facilities95% discount across the Speedy brand.My Staff Shop: discounts and offers for shopping etc. across many suppliers. Green Commute Initiative: Work scheme for cycling Vita – Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management.Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.Please be aware that some roles within The Speedy Group UK&I may require a DBS, Credit or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us. Link below to our policies in line with our ESG Governance. https://www.speedyservices.com/esg/governanceAll applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
