At Dignity, we are committed to providing people with the highest standards of services and care, helping our clients every step of the way when they need us most.
Great service comes from great people who are all aligned with our purpose and vision, to be the UK's Leading Provider of End-of-Life Care. We work in teams, and just like a family, we care for and protect our people and those that we look after. We embrace our diversity, celebrate our differences, and help each other grow.
We are a company that champions flexibility too!
We understand that not everyone can work a usual 9-5 and that they want the ability to work when they want which is precisely why we offer flexible casual-based roles that are 0-hour contracts, to provide you with that all-important work-life balance.
Interested in becoming part of our family...?
We currently have an opportunity for a Casual Funeral Service Operative to join our Business Leader Nick Jose and his dedicated team of funeral professionals at our T Cooke Funeral Directors, serving our communities across Falmouth.
What is the day-to-day for our Operatives?
As a Casual Funeral Service Operative, you will be at the very heart and focal point of our business, persistently delivering consistently high levels of client services to the deceased and their families. Hours are flexible and they can fluctuate depending on business/branch needs and therefore aren't guaranteed.
Usual branch operating hours are between Monday - Friday (09:00 – 17:00) and some of our posts will require you to assist our on-call rota at night and on the weekend, though this will be fully discussed with you throughout the recruitment process.
Other duties will include:
Preparing and ensuring the cleanliness of vehicles.
Being part of the funeral service by bearing the coffin and driving company vehicles.
Bringing the deceased into our care.
Driving company vehicles on the day of funerals including hearses and limousines.
Assisting the Funeral Director with pre-funeral checks including route planning and address checking.
What do we look for?
A full UK driving licence (Manual) - driving is an essential part of the role.
Good level of physical fitness, as this role will involve heavy lifting duties.
The necessary documentation for a basic DBS, reference & driving licence check.
Pride in your appearance, ensuring you are always professional.
A caring and empathetic nature.
The determination to deliver excellent client services.
Any previous experience within the industry is advantageous.
What do you get?
Hourly Rate of £10.94ph + on-call payments as and when completed.
28 Days Holiday (inclusive of bank holidays).
Statutory sick pay.
Opportunity to permanent vacancies across our company should you wish to take this direction internally.
What are the next steps?
To be considered for this role, please submit your application via the ‘apply’ button, where a member of our resourcing team will review your application.
If you are interested in learning more about Dignity Plc, please feel free to visit our website at https://www.dignityfunerals.co.uk. Alternatively, to be considered for this role, please submit your application via the ‘apply’ button, where a member of our resourcing team will review your application.
Dignity Plc retains the right to close this vacancy early without prior notification, so it is advisable to complete your application at the earliest opportunity.
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process.
Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
