Hire Controller - Tamworth - Monday to Friday - 08:00-17:00 - 42 hours per week
Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!
Calling all customer service superstars!
Are you organised, detail-oriented, and love helping customers? Join our team as a Hire Controller, where you'll be responsible for processing rental orders and ensuring customer satisfaction from start to finish.
On a day-to-day basis:
Handle all hire enquiries from new and existing customers via phone, email and face to face
Processing orders on the company software and general administration
Follow up quotations and enquiries
Process orders and work directly with the other departments liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer
Stock takes and additional duties related to the role as required
What we offer:
26 days holiday (plus bank holidays)
Opportunities for training, development and career progression
Life assurance
Pension Scheme
Canteen facilities
95% discount across the Speedy brand
Voluntary Health Cash Plan
My Staff Shop: discounts and offers for shopping etc. across many suppliers
Green Commute Initiative: Work scheme for cycling
Vita – Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management
For us to help you on your journey to success, here’s what you’ll need:
Strong organisational skills
Good computer literacy in MS Office packages
Strong communication skills both verbally & written
Adaptability
Commitment to learn and develop
Previous experience working within the hire industry or similar customer service or operational role
We offer a range of hybrid and flexible working arrangements and are promoting our Speedy Work Life Balance initiative which is a huge step in realising our ambition of putting our People First!
Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.
Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.
Please be aware that some roles within The Speedy Group UK&I may require a DBS, Credit or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.
Link below to our policies in line with our ESG Governance.
https://www.speedyservices.com/esg/governance
All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
