Service Manager (Agriculture Machinery)
Location: Dereham, Norfolk
Salary: Circa £43k - £50k + Excellent Benefits
Job Type: Full Time, Permanent
The Client:
Our client, a well-established family-owned business, is renowned for agricultural engineering equipment offering a comprehensive range of products.
The Role:
As a Service Manager, you will oversee machinery service and repair, ensuring customer satisfaction and business targets are met.
Duties:
- Lead service team, fostering exceptional customer service
- Maintain records and reports as per Retail Management
- Assess staffing needs and capabilities for future alignment
- Ensure compliance with health and safety regulations
- Provide clear instructions to customers / operators on their safe and efficient usage.
- Sell labour and optimise efficiency to meet targets
- Handle customer enquiries and disputes promptly
Requirements:
- Previously worked as a Service Manager or in a similar role.
- Knowledge of agricultural machinery service requirements
- Strong leadership and time-management skills
- Proficiency in MS Office and Microsoft Dynamics 365 DMS
Benefits:
- Competitive salary
- Company bonus scheme
- Attractive pension
- Holiday entitlement
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Service Manager, Aftersales Manager, Service Supervisor, Foreman, Agriculture, farming, machinery
