Sales Support Administrator

Job Type:
Contract
Job Sector:
Sales
Region:
London
Location:
Unspecified
Salary Description:
Up to £25,000 per annum
Posted:
10/12/2019
Recruiter:
ATTB
Job Ref:

SALES SUPPORT ADMINISTRATOR – 3 MONTH FTC LONDON SALARY UP TO £25K DEPENDING ON EXPERIENCE Our client is a next generation global events business whose purpose is to create unmissable events, where customers from all corners of the globe share extraordinary moments and shape industry innovation. Their vision is to create the world’s leading portfolio of content-driven, must-attend events delivering an outstanding experience and ROI for their customers. Where business is personal, where meetings move markets and where today’s leaders inspire tomorrows. Job Purpose The key purpose of this role is to administer billing and aid the sales team, providing the support required to make the business as efficient as possible whilst upholding standards of quality and compliance. Sales Support is a centralised team where individuals are usually aligned to specific brands but can work across all brands when required. This role involves both team work and individual responsibilities. Responsibilities & Duties Contribution to the smooth operation of the event cycle, working together with sales, marketing, operations, finance and other Group’s Events Departments. Quality control of sales contracts received from the sales team prior to initiating billing. Keeping all legal documentation in the system and distributing it to appropriate parties in a timely fashion when required. Ensuring invoices and credits are issued in a timely fashion and any queries dealt with, thereby assisting the maintenance of cashflow in the business. Administration of exhibition rebook process ensuring sales collateral, supporting documents and contracts are available to the sales team and other relevant business areas. Onsite event support and administration in the UK and potentially worldwide. Post-event fulfilment processes, including the processing/validation of rebook contracts and setting up of invoicing. Responding promptly to queries from business representatives and external parties. Ad-hoc reporting to assist sales team. Customer account maintenance. Ensuring all systems have full and complete data integrity. Ensure compliance with the Group’s policies and procedures. Ensure compliance with overseas regulatory requirements. Completion of any information requests during audit. KPIs Timely and insightful management of work load in line with schedule as set out by Head of Sales Support. Customers billed in line with contracts which have been checked and validated beforehand. Timely completion of rebooking process and invoicing in line with billing schedule. Assisting with the improvement of procedures. All areas of responsibility are up to date at all times, and where impossible this is escalated to Team Leader/ Head of Sales Support. Experience Required A good understanding of exhibitions is an advantage but not essential Dealing with teams Excel Intermediate Good numerical skills Customer billing experience an advantage Key Competencies Required Ability to communicate effectively with all levels within the business Attention to detail Team player – comfortable operating within multi-disciplinary teams Process oriented Can uphold business protocols and processes despite objections from those with a different agenda Ability to adapt to new process and new systems: we are always striving for better and this means the role will evolve as the business needs do Able to communicate information in an appropriate manner Desire to produce accurate work and to meet deadlines Self-starter and proactive Curiosity to investigate anomalies and tenacity to solve problems Quick learner Highly personable If you are interested in this amazing Sales Support Administrator opportunity, please submit your CV to Laura Conroy. Whilst we will endeavour to contact you following your response, occasionally due to the high volume of applications this cannot always be possible and we are only able to contact shortlisted candidates. We will keep your details on file and may contact you with future opportunities.

Contact Details:
ATTB
Tel: not in use
Contact: Kris Clare
Email:

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