Sodexo Live! have a new and exciting opportunity for an experienced Head of Restaurants to lead the operational management of two distinctly unique yet equally prestigious venues, the Brasserie and Fine Dining Restaurant at the Fulham Pier.You will play a crucial role in maintaining the high standards and distinct identities of both restaurants. With your own brand of personality and flair you will deliver a seamless service between kitchen and the front of house, ensuring the delivery of outstanding experiences to a clientele who expect only the best.You will be responsible managing both restaurant teams effectively, as well as maintaining operational efficiency and developing innovative dining experiences. This role involves close collaboration with the Executive Head Chef and other key departments, including menu development and service excellence.You will be the first person to hold this position and therefore will have the opportunity to showcase your talents in the place to be seen!The Fulham Pier will become the heart of the community and the standard bearer for indulgent experiences, which will attract both Londoner’s and tourist from all over the world.We are exceptional hosts and independent champions, curating authentic brands that are dreamed up and run with passion.We have a remarkable selection of food and drink experiences, ranging from, Pop-up bars and pop-up local cuisine, to elegant fine dining experiences.Our entertainment options are as exceptional as our dining experiences, and we cater for all tastes and moods. We offer local theatre, outdoor gigs, jazz clubs, an art gallery, cooking classes, a comedy club, book launches, film nights and water sports, to name but a few. In addition to this we offer educational activities and crèche and soft play facilities. Whether it’s saluting the sun in the morning with riverfront yoga or toasting the night with a magical cocktail we are building a playground for the senses!MAIN RESPONSIBILITIESWork with the Executive Head Chef on menu development, ensuring offerings are on-trend and meet the high expectations of both casual and fine dining guests.Implement and oversee training programs for all service staff to ensure a high standard of service and professionalism.Manage restaurant budgets, controlling costs while maximizing profitability through effective pricing and inventory management.Ensure compliance with all health, safety, and food hygiene regulations.Monitor customer feedback and work proactively to resolve any issues, consistently aiming to exceed customer expectations.Collaborate with marketing and events teams to promote the restaurants and drive customer engagement.Ensure financial targets, including labour and food costs, are met or exceeded.Lead the service teams to ensure efficiency, high morale, and professional development.Manage staff scheduling.THE IDEAL CANDIDATEYou will have experience working in high-end restaurants, and have the expertise to deliver the quality of service that will contribute to the overall atmosphere of Fulham Pier, providing an elegant and remarkable experience for all guests.You will also have:Strong creative skills with experience in identifying target audiences.Excellent business relationship skillsCommercial minded with evidence of successfully managing costs in line with exceptional delivery.Experience of ensuring profit margins and targets are met or exceeded.A solid background in working with key stakeholders internally and externally to achieve targets.Supervising Food Safely Level 2 qualification or equivalent. Strong team management and leadership skills, with the ability to motivate and develop your team.The flexibility to work 5 over 7.WHAT WE OFFERYou will be rewarded with a salary of between £55,000 and £65,000 plus access to a range of EXCELLENT benefits, including:15% performance-related bonus£1,300 flexi benefit fundEmployer pension contributionLife assuranceFor more information on all the great benefits Sodexo offer to support you and your loved ones, check out the attached Benefits Guide at the bottom of this advert!We’re experience makers and food fanatics. Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive. Because at Sodexo Live! we’re so much more. Be part of something greater.
